Refund policy

At My Bright Future LLC (https://mybrightfuturellc.com/), we aim to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

1. Returns

We accept returns under the following conditions:

The item must be returned within 14 days of delivery
The item must be unused, unworn, and in original packaging
The item must include all original tags, labels, or accessories (if applicable)
Proof of purchase (order confirmation or receipt) is required

Items that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

Certain items cannot be returned, including:

Perishable goods
Gift cards
Downloadable or digital products
Personal care or hygiene items (if opened)
Clearance or final sale items

3. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

Your refund will be processed to your original payment method
Processing time may take 5–10 business days, depending on your bank or payment provider

Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again
Contact your credit card provider (it may take time before your refund is officially posted)
Contact your bank (processing delays may occur)

If you still have not received your refund, contact us at:
admin@mybrightfuturellc.com

5. Exchanges

We only replace items if they are:

Defective
Damaged
Incorrect item received

To request an exchange, email us at admin@mybrightfuturellc.com with order details and photos of the issue.

6. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking